As Star Wars Jedi: Survivor continues to rack up negative reviews on Steam for its PC performance issues, EA has released a statement to purchasers saying it’s “aware [the game] isn’t performing to our standards” and insisting it’s “committed to fixing these issues”.
Star Wars Jedi: Survivor recieved a favourable critical reception earlier this week – Eurogamer called it “really fun” despite a “lack of focus” – but reports of serious PC performance problems soon emerged following today’s launch. Currently, the game has a “mostly negative” rating on Steam, with users highlighting poor frame rates, crashes, and more.
Prior to launch, EA had already promised players it would be deploying patches over the next few weeks to fix bugs, improve performance, and expand on accessibility features – hardly an encouraging start for customers expected to pay up to £70 for the game – but now the publisher has addressed Jedi: Survivor’s reported PC flaws in more direct terms.
“We are aware that Star Wars Jedi: Survivor isn’t performing to our standards for a percentage of our PC players,” the publisher wrote in a statement shared on Twitter, “in particular those with high-end machines or certain specific configurations.”
“For example,” it continued, “players using cutting-edge, multi-threaded chipsets designed for Windows 11 were encountering problems on Windows 10, or high-end GPUs coupled with lower-performing CPUs also saw unexpected frame loss. Rest assured, we are working to address these cases quickly.